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+61 3 8807 4400


Australia's leading

integrated EFTPOS

solution provider

Quest Payment Systems
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Privacy Policy



The purpose of the Privacy Policy (the ‘Policy’) is to specify the Quest Payment Systems Pty Ltd (‘Quest’), ABN 19 100 042 475 approach to complying with applicable relevant laws and regulatory requirements in relation to the Privacy Act 1988 (Cth.).


Quest respects your right to privacy, and is committed to maintaining the confidentiality of your personal and sensitive information. This Policy confirms that Quest will:

• collect only that information that is relevant to their query;

• advise you that your information has been collected and the purpose that it will be used for;

• ensure that the information collected from you is accurate and current;

• advise you how to amend your information if required;

• ensure that your data is kept secure from misuse, inappropriate access and/or disclosure; and

• destroy your information once it is no longer required.


Quest may use your information for the following reasons:

• for statistical purposes that record information related to the Quest website;

• contacting you about a product or service that you may have with Quest;

• notifying you about marketing opportunities;

• providing your bank with information that you have provided to Quest as part of your customer on boarding process; or

• disclosing information when legally required to do, for example as part of an investigation being conducted by law enforcement or a Government agency.


Quest may use your information for new, unanticipated uses not previously disclosed in this Policy.  Where this occurs Quest will update our website and you will be contacted and advised of how and what purpose your information has been used for.

We do not partner with or have special relationships with any ad server or third party companies, and will not disclose your information to any third party except where we are required to do so by law.


Payment Applications

Quest may store the following information:

• the name of the device that you have entered/submitted; and

• the group location, however, this only occurs when you have enabled this feature on your device.


Contacting Quest

If you do not want to receive electronic/written communications from Quest, please advise us by either sending an email to the below email address, calling us, or writing to us at the below address.


Quest’s contact details are:

The Privacy Officer

227 Burwood Road

Hawthorn Victoria 3122



Ph: +61 3 8807 4400



Last updated 13 Feb 2017

Australia's leading integrated EFTPOS solution provider

Quest 20 years

All items on this website are copyright of Quest Payment Systems Pty. Ltd. 2017. All rights reserved. All trademarks are property of their respective owners. Product specifications may be subject to change without notice.

Quest Pocket Pay is a Registered Trademark of Quest Payment Systems Pty Ltd. Quest Merchant Services is a Registered Business Name of Quest Payment Systems Pty Ltd ABN 19 100 042 475 |