Having trouble keeping up with the latest payment standards & technologies?





EMV is the international standard for inter-operation of Integrated Circuit (IC) chip cards and chip card capable POS devices. It defines the interaction between IC cards and processing devices for financial transactions at the physical, electrical, data and application levels, and was developed by the card schemes Europay, MasterCard® and VISA in the mid 1990s.


The key driver for the implementation of EMV worldwide has been protection against card fraud. Under EMV, financial transactions are more secure than traditional credit card payments which use data encoded in a magnetic stripe on the back of the card. This is because encryption algorithms such as DES, Triple-DES, RSA and SHA are used to provide authentication of the card to POS device, and to the processing host.


In conjunction with our acquirers, Quest has been progressively deploying EMV enabled terminals since late 2006 as part of an ongoing mandatory upgrade to the Australian and New Zealand payment system. Card schemes have mandated that all payment terminals in Australia must be compliant by 1st April, 2013.


For more information on EMV, please contact us or alternatively send an email to emvupgrades@questps.com.au


PCI (Payment Card Industry) is used to collectively refer to the industry encompassing debit, credit, and other cards as well as organisations associated with their acceptance.


PCI SSC (Payment Card Industry Security Standards Council) is a council originally formed by Visa, MasterCard®, American Express and other card schemes to devise and manage the ongoing development of a set of standards governing the security of payment card information.


PCI DSS (Data Security Standard) is the standard mandated by the PCI Council setting out the requirements for organisations such as merchants that accept credit card transactions as a form of payment. This documents the principles for security management, policies, procedures, network architecture, software design and other critical protective measures which are necessary to protect customer account data from improper use.


PA-DSS (Payment Application Data Security Standard) is a standard created by the PCI SSC aimed at preventing payment applications from storing prohibited secure data such as magnetic stripe, CVV2, or PINs. The PA-DSS standard also mandates that software vendors develop payment applications that comply with the PCI DSS.


Many of Quest's technical staff have undertaken specialist training in order to assist our merchant customers with matters pertaining to their PCI DSS compliance. Quest’s EMV payment applications have undergone validation against the PA-DSS, and have been certified to be PA-DSS compliant. Quest’s PA DSS accreditation can be found on the PCI DSS website.


For more information on PCI matters, please contact us and we will put you in touch with one of our experts.


Contactless payment technology is becoming more common. In Australia, this fast payment method allows transactions under $100 to be paid for by tapping or waving a contactless enabled Visa or MasterCard®, without the need for entering a PIN or signing.


Contactless cards have a radio antenna in the plastic which transmits information to and from the contactless reader and PINpad. Cards with this feature are usually marked with a special logo or marking. If you are not sure if your card is contactless, speak to your card issuer.


Quest provides a range of Contactless payment solutions to businesses looking for ways of speeding up the checkout process.


> Goto: Quest Contactless readers

Near Field Communications or “NFC”, allows for simplified transactions, data exchange, and connections with a touch. It is anticipated to become a widely used system for making payments by smart phone in Australia over the coming years. Many smartphones currently on the market already contain embedded NFC chips that can send encrypted data a short distance to a reader located next to a retail cash register.


Shoppers who have their credit card information stored in their NFC smartphones can pay for purchases by waving their smartphones near to, or tapping them on the reader, rather than having to present the actual credit card. Co-invented by NXP Semiconductors and Sony in 2002, NFC technology is being added to a growing number of mobile handsets to enable mobile payments, as well as many other applications.


Quest’s range of Contactless payment solutions supports card acceptance using NFC-enabled devices.

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Scam Warning Disclaimer:

We are aware of a scam that uses our company identity.  This scam involves offering you fictitious concessions and benefits eg 70% off your utility account. These offers may be received via email, the internet, text message, or phone, etc. Please note, Quest Payment Systems does not provide any such offers or claims. We strongly advise you to exercise great caution if you receive such an offer. We at Quest prioritise safeguarding our client’s security at all times.