SUPPORT TEAM CONTACT DETAILS
'Standard Hours' Maintenance Package
Support Desk Phone: +61 3 8807 4444
Hours of Operation: Monday to Friday, 9am - 5pm (EST)
(excluding Victorian & National Public Holidays)
'Extended Hours' Maintenance Package + Rental Customers
Support Desk Phone: Dial the 1800 number as per your agreement
Hours of Operation: Monday to Friday, 9am - 9pm (EST) &
10am - 5pm (EST) on weekends & Public Holidays.
If you own your equipment, a Maintenance package ensures that your EFTPOS solution is kept up to date and safeguarded by an experienced team of support professionals. All maintenance packages provide software updates, technical memos and bulletins, as well as telephone and email based assistance.
If you don’t yet have a Maintenance Package with us, please contact our Support Desk during business hours on +61 3 8807 4444. We’ll be pleased to discuss your requirements and help choose which package is right for you.
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Quest, Australia's leading integrated EFTPOS solution provider
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Quest Merchant Services is a Registered Business Name of Quest Payment Systems Pty Ltd ABN 36 651 426 238
