+61 3 8807 4400
Help convert browsers to shoppers and increase your average sales value when customers pay with zipPay.
zipPay (part of zipMoney Limited ASX:ZML) issues customers with up to $1,000 credit in a reusable shopping account. zipPay allows them to pay for their purchases over time in easy monthly instalments.
It is quick, simple and available soon on Quest payment terminals!
SAY BYE BYE TO LAY-BY
LIFT ON AOV
AVERAGE ORDER VALUE
MORE LIKELY TO REPURCHASE COMPARED TO CREDIT CARD CUSTOMER
INCREMENTAL PURCHASING POWER
AVAILABLE FUNDS IN ZIPPAY DIGITAL WALLETS
Increase basket size - compared to other payment methods
Increase customer's buying power - up to $1,000 credit with no upfront payments
No chargebacks - zipPay take on any risk & fraud
Simple, fast refunds - no waiting for funds to clear back onto a debit or credit card
See more at about zipPay, zippay.com.au
HOW A CUSTOMER PAYS WITH ZIPPAY
The merchant starts the transaction from the Point of Sale (POS) the same way as an ordinary card transaction. Now it's over to the Payment Terminal and Customer!
1The Customer selects the zipPay option on the Payment Terminal.
2Customer enters their zipPay Store Code into the Payment Terminal
Quest provide fixed, mobile and unattended payment solutions to accept zipPay. We've been a trusted partner to some of Australia's biggest retailers since 1992, and we can advise how to add zipPay to your stores seamlessly and efficiently.
No change to your POS
100+ POS suppliers already support Quest payment solutions. If your POS is one of these, no development will be required! Don't worry if your POS doesn't support Quest, we are happy to help integrate new POS partners as required.
When accepting zipPay on a Quest payment terminal, customers are presented with a familiar, trusted payment experience.
Same Day Settlement
Transactions processed before 4pm each day will paid to your bank account that same day.
Technical support when you need it
Quest Merchant support is available 7 days a week, 365 days a year.
IN THE MEDIA
What is zipPay?
zipPay is a safe, simple, and convenient omni channel payment option, powered by ASX-listed company zipMoney (ASX: ZML), that lets your customers shop online or instore and pay later for their purchases – with no credit card and no interest.
zipPay issues customers with a reusable shopping account that allows them to pay for their purchases over time in easy monthly instalments. Offering increased payment flexibility to your customers helps to convert browsers to shoppers, increases average order values and the number of items per order.
It’s quick and simple and is specifically designed to help merchants maximise optimise their conversion funnel.
What is the relationship between Quest Payment Systems and zipPay?
Quest Payment Systems, an established player in the Australian payments landscape, specialises in providing cutting-edge payment technology for merchants of all types.
Quest and zipPay (part of zipMoney ASX:ZML) have partnered to ensure zipPay is available as a form of payment to all Quest merchants in retail, hospitality and services in Australia.
To accept zipPay you’ll need to sign up for a merchant facility with zipMoney - Quest can help introduce you to zipMoney and step you through this process. Once you have signed up for zipPay, Quest will then help configure you payment terminal to accept zipPay.
Why accept zipPay?
Your customers can forget about filling out tons of payment information and credit card numbers. With zipPay, checkout couldn’t be easier. Every time customers shop, they simply sign in to their Digital Wallet and confirm their purchase – it’s that simple!
zipPay customers will also never have to pay for their purchases immediately – instead, they can pay for all of their purchases at the end of the month, or take more time and pay down the balance with easy monthly payments. Your customers will only ever pay one monthly service fee of $6/mth for any month they have an outstanding balance – regardless of how many purchases they make. No interest or no other hidden fees!
How easy is it to set up?
Very easy! Quest has ensured the process for applying to accept zipPay is as seamless as possible. Contact us at firstname.lastname@example.org, call 03 8807 4400 or use the below enquiry form on this page. We’ll be in touch shortly to discuss the best solution for you and provide you with details on how to sign up.
Once zipPay have approved your application, Quest will then arrange to upgrade or ship your new payment terminal . zipPay will directly provide you with all the in-store materials you need to make zipPay a success in your store!
How can I make sure customer's know I accept zipPay?
Once your application has been approved, zipPay will send out a set of materials to display in your store:
• zipPay ‘accepted here’ sticker for the front of your store/s
• zipPay ‘accepted here’ POS stand to sit next to your registers/s
It is important to display these prominently, as zipPay users are more likely to spend more if they know that zipPay is accepted from the time they enter your store.
How do I provide a receipt?
zipPay receipts are just like normal EFTPOS receipts and are printed out along with your POS receipt.
Are zipPay transactions secure?
zipPay transactions are extremely secure. Every transaction is authorised online to the zipPay host and users provide a one-use zipPay Store Code which is only valid for 5 minutes.
zipPay stand behind their security - once a transaction is authorised by zipPay, they guarantee settlement of funds i.e. zipPay assume all credit and fraud risk. Merchants are never responsible for collecting any consumer repayments or defaults.
How do I get paid?
zipPay settle all transactions with merchants same-day if the order was completed prior to 4pm AEST Monday to Friday. All transactions after the cut off time will be paid the next business day. The payment is made net of the agreed merchant service fee. Once a transaction is authorised by zipPay, they guarantee settlement of funds i.e. zipPay assume all credit and fraud risk. Merchants are never responsible for collecting any consumer repayments or defaults. We collect repayments back from the customer over time.
How much does it cost?
You must sign up for a zipPay merchant facility directly with zipMoney (Quest can help introduce you – enquire below). zipPay will charge you one small flat fee (%) per transaction, so you only pay when you sell. There are no setup fees, no monthly charges, no commitments and no surprises. The merchant service fee varies depending on trading volume.
For your customers, at the end of every billing month they can choose to pay off their balance in full, or simply make a payment that suits their budget (minimum repayment of at least $40 per month required). A $6 monthly service fee will be added to the consumer’s account for any month there is an outstanding balance. No balance, no fees!
How can I view my transaction history?
You can view your zipPay transactions using your existing EftposPlus or Cloud EFTPOS reporting. These transactions will be displayed with a card type of ‘zipPay’ and can be filtered and totalled accordingly.
Additionally, zipPay offer their own reporting tools which will be made available upon successful merchant application.
Want to accept zipPay? Enquire now!
03 8807 4400
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Quest Pocket Pay is a Registered Trademark of Quest Payment Systems Pty Ltd. Quest Merchant Services is a Registered Business Name of Quest Payment Systems Pty Ltd ABN 19 100 042 475