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Australia's leading

integrated EFTPOS

solution provider

Quest Payment Systems
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Own it now, pay later!

Help convert browsers to shoppers and increase your average sales value when customers pay with Zip Pay.

Zip Pay (part of Zip Money Limited ASX:ZML) issues customers with up to $1,000 credit in a reusable shopping account. Zip Pay allows them to pay for their purchases over time in easy monthly instalments.

It is quick, simple and available soon on Quest payment terminals!

SAY BYE BYE TO LAY-BY

LIFT ON AOV

31%

AVERAGE ORDER VALUE

RE-PURCHASE RATE

2x

MORE LIKELY TO REPURCHASE COMPARED TO CREDIT CARD CUSTOMER

INCREMENTAL PURCHASING POWER

$40m

AVAILABLE FUNDS IN Zip Pay DIGITAL WALLETS

Increase basket size - compared to other payment methods

Increase customer's buying power - up to $1,000 credit with no upfront payments

No chargebacks - Zip Pay take on any risk & fraud

Simple, fast refunds - no waiting for funds to clear back onto a debit or credit card

See more at about Zip Pay, zip.co

HOW A CUSTOMER PAYS WITH Zip Pay

The merchant starts the transaction from the Point of Sale (POS) the same way as an ordinary card transaction. Now it's over to the Payment Terminal and Customer!

1The Customer selects the Zip Pay option on the Payment Terminal.

2Customer enters their Zip Pay Store Code into the Payment Terminal

3Transaction complete

OUR SOLUTION

Trusted Provider

Quest provide fixed, mobile and unattended payment solutions to accept Zip Pay. We've been a trusted partner to some of Australia's biggest retailers since 1992, and we can advise how to add Zip Pay to your stores seamlessly and efficiently.

 

No change to your POS

100+ POS suppliers already support Quest payment solutions. If your POS is one of these, no development will be required! Don't worry if your POS doesn't support Quest, we are happy to help integrate new POS partners as required.

 

 

Familiar Interface
When accepting Zip Pay on a Quest payment terminal, customers are presented with a familiar, trusted payment experience.

Same Day Settlement

Transactions processed before 4pm each day will paid to your bank account that same day.

 

Technical support when you need it

Quest Merchant support is available 7 days a week, 365 days a year.

IN THE MEDIA

 FAQ

  • What is Zip Pay?

    Zip Pay is a safe, simple, and convenient omni channel payment option, powered by ASX-listed company zipMoney (ASX: ZML), that lets your customers shop online or instore and pay later for their purchases – with no credit card and no interest.

    Zip Pay issues customers with a reusable shopping account that allows them to pay for their purchases over time in easy monthly instalments. Offering increased payment flexibility to your customers helps to convert browsers to shoppers, increases average order values and the number of items per order.

    It’s quick and simple and is specifically designed to help merchants maximise optimise their conversion funnel.

  • What is the relationship between Quest Payment Systems and Zip Pay?

    Quest Payment Systems, an established player in the Australian payments landscape, specialises in providing cutting-edge payment technology for merchants of all types.

    Quest and Zip Pay (part of zipMoney ASX:ZML) have partnered to ensure Zip Pay is available as a form of payment to all Quest merchants in retail, hospitality and services in Australia.

    To accept Zip Pay you’ll need to sign up for a merchant facility with zipMoney - Quest can help introduce you to zipMoney and step you through this process. Once you have signed up for Zip Pay, Quest will then help configure you payment terminal to accept Zip Pay.

  • Why accept Zip Pay?

    Your customers can forget about filling out tons of payment information and credit card numbers. With Zip Pay, checkout couldn’t be easier. Every time customers shop, they simply sign in to their Digital Wallet and confirm their purchase – it’s that simple!

    Zip Pay customers will also never have to pay for their purchases immediately – instead, they can pay for all of their purchases at the end of the month, or take more time and pay down the balance with easy monthly payments. Your customers will only ever pay one monthly service fee of $6/mth for any month they have an outstanding balance – regardless of how many purchases they make. No interest or no other hidden fees!

  • How easy is it to set up?

    Very easy! Quest has ensured the process for applying to accept Zip Pay is as seamless as possible. Contact us at marketing@questps.com.au, call 03 8807 4400 or use the below enquiry form on this page. We’ll be in touch shortly to discuss the best solution for you and provide you with details on how to sign up.

    Once Zip Pay have approved your application,  Quest will then arrange to upgrade or ship your new payment terminal . Zip Pay will directly provide you with all the in-store materials you need to make Zip Pay a success in your store!

  • How can I make sure customer's know I accept Zip Pay?

    Once your application has been approved, Zip Pay will send out a set of materials to display in your store:

    • Zip Pay ‘accepted here’ sticker for the front of your store/s

    • Zip Pay ‘accepted here’ POS stand to sit next to your registers/s

    It is important to display these prominently, as Zip Pay users are more likely to spend more if they know that Zip Pay is accepted from the time they enter your store.

  • How do I provide a receipt?

    Zip Pay receipts are just like normal EFTPOS receipts and are printed out along with your POS receipt.

  • Are Zip Pay transactions secure?

    Zip Pay transactions are extremely secure. Every transaction is authorised online to the Zip Pay host and users provide a one-use Zip Pay Store Code which is only valid for 5 minutes.

    Zip Pay stand behind their security - once a transaction is authorised by Zip Pay, they guarantee settlement of funds i.e. Zip Pay assume all credit and fraud risk. Merchants are never responsible for collecting any consumer repayments or defaults.

  • How do I get paid?

    Zip Pay settle all transactions with merchants same-day if the order was completed prior to 4pm AEST Monday to Friday. All transactions after the cut off time  will be paid the next business day. The payment is made net of the agreed merchant service fee. Once a transaction is authorised by Zip Pay, they guarantee settlement of funds i.e. Zip Pay assume all credit and fraud risk. Merchants are never responsible for collecting any consumer repayments or defaults. We collect repayments back from the customer over time.

  • How much does it cost?

    You must sign up for a Zip Pay merchant facility directly with zipMoney (Quest can help introduce you – enquire below). Zip Pay will charge you one small flat fee (%) per transaction, so you only pay when you sell. There are no setup fees, no monthly charges, no commitments and no surprises. The merchant service fee varies depending on trading volume.

    For your customers, at the end of every billing month they can choose to pay off their balance in full, or simply make a payment that suits their budget (minimum repayment of at least $40 per month required). A $6 monthly service fee will be added to the consumer’s account for any month there is an outstanding balance. No balance, no fees!

  • How can I view my transaction history?

    You can view your Zip Pay transactions using your existing EftposPlus or Cloud EFTPOS reporting. These transactions will be displayed with a card type of ‘Zip Pay’ and can be filtered and totalled accordingly.

    Additionally, Zip Pay offer their own reporting tools which will be made available upon successful merchant application.

Want to accept Zip Pay? Enquire now!

03 8807 4400

Australia's leading integrated EFTPOS solution provider

Quest 20 years

All items on this website are copyright of Quest Payment Systems Pty. Ltd. 2018. All rights reserved. All trademarks are property of their respective owners. Product specifications may be subject to change without notice.

Quest Pocket Pay is a Registered Trademark of Quest Payment Systems Pty Ltd. Quest Merchant Services is a Registered Business Name of Quest Payment Systems Pty Ltd ABN 19 100 042 475

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